Privacy Policy

Welcome to ProDeskTools ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pondernet.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our Site
• Subscribe to our newsletter
• Request information or assistance through our contact form
• Participate in surveys or contests
• Comment on blog posts

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Job title and company

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you view
• Time and date of your visit
• Time spent on those pages
• Click paths
• Other usage statistics

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Site.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide, operate, and maintain our Site
• To improve, personalize, and expand our Site
• To understand and analyze how you use our Site
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, to:
  • Provide you with updates and other information relating to the Site
  • Provide marketing and promotional materials
  • Respond to your comments, questions, and requests
• To process transactions
• To send you technical notices, updates, security alerts, and support and administrative messages
• To monitor and analyze usage patterns, trends, and activities
• To protect against, identify, and prevent fraud and other illegal activity

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

3.2 Compliance with Laws

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

3.3 Protection of Rights

We may disclose your information to protect the rights, property, or safety of ProDeskTools, our users, or others.

3.4 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

3.5 With Your Consent

We may disclose your information for any other purpose with your consent.

4. Third-Party Websites

Our Site may contain links to third-party websites and applications of interest, including advertisers and social media sites. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should familiarize yourself with the privacy policies and practices of the third party responsible for that website.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7. International Data Transfers

Our servers are located in Taiwan. If you are accessing our Site from outside Taiwan, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in Taiwan or other countries.

If you are a resident of the European Economic Area (EEA), these countries may not have data protection laws or other similar laws as comprehensive as those in your country. We will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

8. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to correct inaccurate information
• The right to object to our processing of your personal information
• The right to restriction - the right to request that we restrict the processing of your personal data
• The right to data portability - the right to receive a copy of your information in a structured, machine-readable format
• The right to withdraw consent at any time where we relied on your consent to process your personal information

If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us